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Crescendo's MedRite-XL remote transcription solution takes advantage of the latest database and connectivity technologies to build a secure, real-time platform that allows transcriptionists to be located almost anywhere.
Client-Server Technology
The Crescendo Wide Area Service (CWAS) module provides a gateway to the centralized system, ensuring that transcriptionists have access to all dynamic data and that transcribed reports are immediately available to healthcare professionals. This open system approach offers a truly effortless installation and maintenance environment that is scalable to all needs.
With this revolutionary approach to transcription, CWAS users access all commonly used data locally on their computers, such as their speed-typing library, templates and spelling dictionary, which are updated on each connection. All the typing is done on the PC, eliminating data exchange and screen refresh cycles commonly experienced with low bandwidth connections or expensive thin client servers. All sensitive data and frequently changing data is maintained by the central database. When the CWAS user needs such data, a request is automatically placed to the CWAS server and the matching results are returned. The effect of this approach is improved productivity on even the slowest of connections.
CWAS uses standard PC and hardware components, ensuring a non-proprietary solution. The required IP to IP connection can be established through the Internet, Intranet, or a RAS type connection. Almost any bandwidth speed can be supported, starting at 33 Kbps and including ADSL and broadband speeds. CWAS has been designed to easily adapt to current industry standard security technologies, including virtual private networks, firewall security and encryption algorithms. Since all transcriptionists are connected to the network, the remote transcription process is simplified and the workflow remains unchanged. A remote transcriptionist can now type seamlessly, connecting one day on the network, and the next day from home, without any changes being made to their profile from the system administrator. The remote transcriptionist can even access reports previously transcribed by others, to add addendums or to search for information for reference purposes. And because CWAS uses a global platform, transcriptionists can now be set up from anywhere in the world to use CWAS with MedRite-XL to transcribe reports.
CWAS also affords the system managers real-time reporting and statistics. Connections and monitoring processes are available from any desktop. Remote control of the transcriptionist's PC provides for easy troubleshooting, training and quality assurance. An instant chat facility that allows the transcriptionist to exchange comments and questions is also incorporated into this exciting and unique product.
Key Features:
- Real-time remote transcription with increased security
- No subject information stored on local PC
- Instantaneous and real-time management information
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