Record

HDI’s product offerings for Emergency Services enable data recording from all leading telephony/IP switches, as well as microphones, radios, video cameras and voice communication switches. The software architecture has been designed in conjunction with the relevant authorities to ensure the legal admissibility of the recordings. Special consideration has been given to resilience and security with various levels of system redundancy, secure algorithms to ensure data integrity, administrative setting of system access rights and audit trails provided to give a record of message access.

Analyze

Our best-in-class audio analytic tools allow rapid identification of important business information that may be buried within thousands of hours of recordings. Using unique algorithms to determine whether automatic or manual techniques will provide the best results, these solutions provide a measurable benefit to supervisors and analysts.

By combining automatic analytic innovation, simplified methods for manual manipulation and comprehensive workflow management, HDI offerings reduce costs by ensuring that valuable resources are used efficiently with significantly improved operational capability.

Visualize

HDI offers a range of graphical and visual display options that allow users to quickly understand relationships between the recorded data. From timeline graphical displays of recording activity to integrated map displays with GPS data, our solutions allow our customers to better understand and promptly act upon the recorded data through the use of visualization. This approach significantly reduces the cost and time taken to analyze recordings. The combination of evidentially proven recorders, best-in-class audio analytics tools and visualization technologies allow HDI products to produce dramatic returns on investment and significantly improved operational performance.